Practical Management of Patient Violence and Aggression and Their Surroundings

This All Leaders Initiative training is dedicated to healthcare professionals facing violence in hospital or community settings. The context is alarming: violence in hospitals increased by 10% between 2023 and 2024, 37% of hospital healthcare workers report regularly experiencing physical assault, and this figure rises to 84% among care assistants. Healthcare workers are first responders in 59% of violence cases — even before security services.

Recognised expertise

Faced with this reality, All Leaders Initiative has developed specific expertise in high-risk care environments — emergency departments, psychiatry, geriatric care, home care, SMUR — recognised and accredited by the Italian Ministry of Health as part of ongoing training for healthcare personnel (ECM).

Endorsed by professionals

The 16-hour training (2 days) trains teams to manage patient and family stress, communicate tactically to defuse situations, protect themselves physically without ever striking, and intervene as a team according to a common protocol. It preserves the carer-patient relationship as an unalterable ethical foundation in all circumstances. Evaluation includes a follow-up review at 3 months.