{"id":9348,"date":"2023-09-12T14:31:03","date_gmt":"2023-09-12T14:31:03","guid":{"rendered":"https:\/\/all-leaders.fr\/?post_type=accompagnements&#038;p=9348"},"modified":"2025-11-03T15:33:44","modified_gmt":"2025-11-03T15:33:44","slug":"agressivite-du-patient","status":"publish","type":"accompagnements","link":"https:\/\/all-leaders.fr\/en\/accompagnements\/gestion-de-la-conflictualite\/agressivite-du-patient\/","title":{"rendered":"Gestion pratique de la violence et de l\u2019agressivit\u00e9 du patient et de son entourage"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"9348\" class=\"elementor elementor-9348\" data-elementor-post-type=\"accompagnements\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b81b02c e-con-full e-flex e-con e-parent\" data-id=\"b81b02c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-524f730 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"524f730\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Une comp\u00e9tence unique en mati\u00e8re de <a href=\"https:\/\/all-leaders.fr\/accompagnements\/gestion-de-la-conflictualite\/gestion-des-conflits\/\" style=\"color:#BFAC54\">Gestion des conflits<\/a> appliqu\u00e9e au secteur de la sant\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bc4ebf elementor-widget elementor-widget-text-editor\" data-id=\"2bc4ebf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En France et en Italie, <b>All Leaders Initiative<\/b> d\u00e9tient une\u00a0<span style=\"letter-spacing: 0px;\">expertise d\u00e9velopp\u00e9e sp\u00e9cifiquement pour les environnements de <b>soins \u00ab \u00e0 risque augment\u00e9 \u00bb<\/b>, et elle est officiellement reconnue : nos formations sont accr\u00e9dit\u00e9es par le Minist\u00e8re de la Sant\u00e9 Italien (dans le cadre de l&#8217;ECM &#8211; formation continue des personnels soignants).<\/span><\/p><p>Nous vous apportons une solution sur mesure, valid\u00e9e par les plus hautes instances, pour transformer la conflictualit\u00e9 en performance durable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37699d2 elementor-widget__width-inherit elementor-widget-widescreen__width-inherit elementor-widget elementor-widget-heading\" data-id=\"37699d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Comprendre l'enjeu de l'h\u00f4pital<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aecf2d elementor-widget__width-initial elementor-widget-widescreen__width-initial elementor-widget elementor-widget-heading\" data-id=\"5aecf2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">La violence dans les h\u00f4pitaux continue d'augmenter <span style=\"font-weight:300\">(+10% entre 2023 et 2024)<\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f9a987 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"7f9a987\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Le constat des violences en milieu hospitalier est dramatique<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2597679 elementor-widget elementor-widget-text-editor\" data-id=\"2597679\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>37% des professionnels de sant\u00e9 hospitaliers disent subir r\u00e9guli\u00e8rement des agressions physiques et ce chiffre s\u2019\u00e9l\u00e8ve \u00e0 84% pour les aides-soignants selon le <a href=\"https:\/\/www.mnh.fr\/sites\/default\/files\/2022-09\/cp-observatoire-odoxa-mnh-220922.pdf\">barom\u00e8tre MNH-Odoxa 2022<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc91a0e elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"cc91a0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-medium\">Secteurs de soins \u00ab \u00e0 risque augment\u00e9 \u00bb<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61f2890 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"61f2890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n \t<li><strong>En milieu hospitalier :<\/strong>\nvigilance accrue aux Urgences (adultes ou p\u00e9diatriques), en Psychiatrie et en G\u00e9riatrie<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f9545a elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"3f9545a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>En ville<\/strong> <b>:<\/b> <br \/>les HAD, le SMUR ou encore les unit\u00e9s mobiles de psychiatrie&#8230; ne b\u00e9n\u00e9ficient pas du cadre collectif hospitalier, plus protecteur.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-16b4e95 e-flex e-con-boxed e-con e-child\" data-id=\"16b4e95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b2485d0 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"b2485d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Les soignants sont en premi\u00e8re ligne face \u00e0 la violence<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4aaec3d elementor-widget elementor-widget-text-editor\" data-id=\"4aaec3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin-bottom: 6px;\">En effet, d\u2019apr\u00e8s le rapport de l&#8217;ONVS 2022, les professionnels de sant\u00e9 sont les primo-r\u00e9pondants dans 59 % des cas de violence suivis des services de s\u00e9curit\u00e9-s\u00fbret\u00e9 (23%) et des forces de l\u2019ordre (6%).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf89a0 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"aaf89a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Dernier rapport ONVS :<\/strong><br \/><a href=\"https:\/\/sante.gouv.fr\/professionnels\/ameliorer-les-conditions-d-exercice\/observatoire-national-des-violences-en-sante\/dgos-onvs-rapports-annuels\">ONVS 2025 (donn\u00e9es 2023-2024)<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0787f38 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0787f38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">La s\u00e9curit\u00e9 \u00e0 l'h\u00f4pital est par nature complexe<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cec42c elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"3cec42c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">L'h\u00f4pital est une structure ouverte \u00e0 laquelle l'on doit acc\u00e9der rapidement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4731e79 elementor-widget elementor-widget-text-editor\" data-id=\"4731e79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il est en effet tr\u00e8s difficile de filtrer les arrivants. Techniquement, d\u00e9onthologiquement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad8c81e elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"ad8c81e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Les personnes y entrent en souffrance<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c591484 elementor-widget elementor-widget-text-editor\" data-id=\"c591484\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La vocation de l&#8217;h\u00f4pital est en effet de sauver, soigner, soulager des personnes dont le jugement est alt\u00e9r\u00e9 par la peur ou la douleur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf9eacd elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"bf9eacd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">La relation soignant-soign\u00e9 doit rester un socle inalt\u00e9rable<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e7433f elementor-widget elementor-widget-text-editor\" data-id=\"5e7433f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Il est n\u00e9cessaire, sans r\u00e9ciprocit\u00e9, de prendre soin d&#8217;Autrui. Il s&#8217;agit d&#8217;\u00e9thique et c&#8217;est dans l&#8217;adversit\u00e9 qu&#8217;elle prend tout son sens.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1e51dc2 e-flex e-con-boxed e-con e-child\" data-id=\"1e51dc2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd9dd38 elementor-widget__width-initial elementor-widget-widescreen__width-initial elementor-widget-laptop__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cd9dd38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<em>\u00ab Le visage est l&#8217;Autrui qui demande, et cet Autrui est d\u00e9nuement, et il m&#8217;est absolument ordonnant. \u00bb<div style=\"padding-top:6px;\"><strong> &#8211; Levinas<\/strong><\/em>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-1f33d52 e-flex e-con-boxed e-con e-child\" data-id=\"1f33d52\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa81573 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"fa81573\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">COMMENT LIMITER LE RISQUE DES SOIGNANTS face \u00e0 l'agressivit\u00e9 des patients ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5452531 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"5452531\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Notre formation permet la mise en place de pr\u00e9cautions universelles contre la violence et renforce les \u00e9quipes.<br><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-be433fb e-con-full e-flex e-con e-child\" data-id=\"be433fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57917fb elementor-widget elementor-widget-text-editor\" data-id=\"57917fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tElle dote les personnels de sant\u00e9 les plus expos\u00e9s d\u2019un <b>kit de survie<\/b> les aider \u00e0 g\u00e9rer les conflits en leur fournissant des outils de r\u00e9solution imm\u00e9diatement applicables\n<br><br>\n<ol>\n \t<li><b>Respect<\/b> de la relation soignant-patient<\/li>\n \t<li><b>Aucune violence excessive<\/b><\/li>\n \t<li><b>Pas de coup<\/b> et donc accessible \u00e0 tous<\/li>\n \t<li><b><a href=\"https:\/\/www.mcrelazionipubbliche.it\/events\/gestire-i-comportamenti-aggressivi-in-ambiente-ospedaliero-ed-2\/\">Cours d\u00e9j\u00e0 accr\u00e9dit\u00e9 par le minist\u00e8re de la Sant\u00e9 italien<\/a><\/b><\/li>\n<\/ol>\n<br>\nNon seulement nous r\u00e9agissons en mode automatique voire archa\u00efque, de mani\u00e8re non ma\u00eetris\u00e9e, mais la sc\u00e8ne s\u2019imprime dans notre cerveau avant que nous ayons le temps de l\u2019intellectualiser, ce qui la rend <b>traumatisante<\/b>.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e42042e elementor-widget__width-initial elementor-widget-widescreen__width-inherit elementor-widget elementor-widget-heading\" data-id=\"e42042e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Objectifs de cette formation anti-violence<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f06db59 elementor-widget elementor-widget-text-editor\" data-id=\"f06db59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Assurer la continuit\u00e9 des services et la s\u00e9curit\u00e9 du personnel en les formant \u00e0 la gestion des conflits. <br \/>A la fin de la formation, les participants seront en mesure de\u00a0:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-cfe7796 e-flex e-con-boxed e-con e-child\" data-id=\"cfe7796\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2cd2741 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2cd2741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">G\u00e9rer le STRESS<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a37f36 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6a37f36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Du patient et de l'entourage<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e6c85 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"13e6c85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Agir sur le sujet et la situation<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a7b94f2 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a7b94f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Acqu\u00e9rir des outils TOP\u00ae <\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b5582f e-flex e-con-boxed e-con e-child\" data-id=\"5b5582f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a744831 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a744831\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">communiquer de fa\u00e7on TACTIQUE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72cba2f elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"72cba2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Se synchroniser<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad1f11d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"ad1f11d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">\u00c9couter pour r\u00e9soudre<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e1a2ad elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"7e1a2ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Co-\u00e9laborer une solution<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e456c81 e-flex e-con-boxed e-con e-child\" data-id=\"e456c81\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-517f668 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"517f668\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">SE PROT\u00c9GER<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2040c07 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"2040c07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Dans le cadre soignant-patient<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b3f886 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"6b3f886\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Faire respecter ses lignes rouges<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3628a38 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"3628a38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Appliquer les bonnes pratiques<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f59ebb9 e-flex e-con-boxed e-con e-child\" data-id=\"f59ebb9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9a31fb elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a9a31fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">INTERVENIR EN EQUIPE<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff6a9db elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"ff6a9db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Ne pas se mettre en danger<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-425defa elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"425defa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Agir en professionnel responsable<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6ae89 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"4c6ae89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Suivre un protocole commun<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d699fed elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"d699fed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Se pr\u00e9parer en 3 phases<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0301017 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0301017\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">S'am\u00e9liorer continuellement<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-e24a875 e-con-full e-flex e-con e-child\" data-id=\"e24a875\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c7f1aa elementor-widget__width-initial elementor-widget-widescreen__width-inherit elementor-widget elementor-widget-heading\" data-id=\"8c7f1aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Principaux atouts de la formation\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45172c8 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"45172c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Cette formation combine \u00e0 la fois la <b>partie relationnelle (se prot\u00e9ger psychologiquement et \u00e9tablir la relation)<\/b> et la <b>partie physique (se prot\u00e9ger physiquement et faire face)<\/b> pour g\u00e9rer toutes les \u00e9tapes du cycle de la violence. Les outils techniques sont <b>imm\u00e9diatement applicables<\/b>.<\/p><p>Pour la partie physique, on utilise les v\u00eatements de l&#8217;agresseur (z\u00e9ro coup) avec la possibilit\u00e9 de <b>moduler l&#8217;intensit\u00e9<\/b> de la r\u00e9ponse en fonction de la s\u00e9v\u00e9rit\u00e9 de l\u2019acte et du type d&#8217;agresseur (femmes, personnes \u00e2g\u00e9es, adolescents&#8230;).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-660fcdb e-con-full e-flex e-con e-child\" data-id=\"660fcdb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb6b3f8 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"cb6b3f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Un protocole commun pour gagner en professionnalisme et pr\u00e9server la r\u00e9putation de l'\u00e9tablissement.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbcdf7b elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"dbcdf7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Une approche plus empathique pour \u00e9viter venir \u00e0 bout de l'agressivit\u00e9 et \u00e9viter les probl\u00e8mes de violence aigus.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-42fd2aa elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"42fd2aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">En limitant les conflits, on limite l'exposition juridique et financi\u00e8re en maintenant le niveau des prestations et la qualit\u00e9 de vie au travail.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22ed5dd elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-widget elementor-widget-heading\" data-id=\"22ed5dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Notre approche p\u00e9dagogique am\u00e9liore les rapports entre les \u00e9quipes d'intervenants et la coh\u00e9sion.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9e8cd29 e-con-full e-flex e-con e-child\" data-id=\"9e8cd29\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c8ca7c elementor-widget elementor-widget-heading\" data-id=\"7c8ca7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e9thodes p\u00e9dagogiques<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10845fe elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"10845fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Expos\u00e9s th\u00e9oriques r\u00e9alis\u00e9s par notre formateur<\/li><li>Apport d\u2019exp\u00e9riences de notre formateur<\/li><li>Travaux en sous-groupes et mise en situation.<\/li><li>\u00c9changes et retours d\u2019exp\u00e9rience entre les participants.<\/li><li>Exercices pratiques permettant l\u2019\u00e9valuation des progr\u00e8s individuel et collectif.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-888a171 e-con-full e-flex e-con e-child\" data-id=\"888a171\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5904f9d elementor-widget elementor-widget-heading\" data-id=\"5904f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e9thode d'\u00e9valuation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d65d8c0 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d65d8c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>MODES D\u2019\u00c9VALUATION<\/h4><p>L&#8217;\u00e9valuation du participant se d\u00e9roule en 3 \u00e9tapes :<\/p><ul><li>R\u00e9solution d&#8217;un cas pratique<\/li><li>Demande d&#8217;informations techniques compl\u00e9mentaires<\/li><li>Questionnaire \u00e0 choix multiples<\/li><\/ul><h4>\u00c9VALUATION FINALE<\/h4><ul><li>Mise en situation individuelle,<\/li><li>Mise en situation par \u00e9quipe (\u00ab Fort Alamo \u00bb) &#8211; Auto-formation supervis\u00e9e,<\/li><li>Questionnaire d\u2019\u00e9valuation \u00e0 chaud,<\/li><li>Questionnaire d\u2019\u00e9valuation \u00e0 froid (3 mois apr\u00e8s) afin d\u2019appr\u00e9cier l\u2019impact de la formation.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-cad6e6b e-con-full e-flex e-con e-child\" data-id=\"cad6e6b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-464b376 elementor-widget elementor-widget-heading\" data-id=\"464b376\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">NOTRE FORMATEUR<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1a226b elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f1a226b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/all-leaders.fr\/equipe-all-leaders\/jerome-bouteiller\/\" target=\"_blank\" rel=\"noopener\"><b>J\u00e9r\u00f4me Bouteiller<\/b><\/a><\/p><ul><li>Chef d&#8217;entreprise depuis 25 ans<\/li><li>Expert en gestion des conflits<\/li><li>Expert en self-d\u00e9fense<\/li><li>Accr\u00e9dit\u00e9 par le Minist\u00e8re de la sant\u00e9 Italien<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7683a3f e-con-full e-flex e-con e-child\" data-id=\"7683a3f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e84e1e elementor-widget elementor-widget-heading\" data-id=\"4e84e1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tarifs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af5548f elementor-widget elementor-widget-text-editor\" data-id=\"af5548f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><b>\u00c0 partir de 2000 \u20ac H.T.<\/b> par jour en intra (options hors-site possibles)<\/li><li><b>Accompagnement de 16 heures (sur deux jours) <\/b>ouvert \u00e0 toute personne en bonne sant\u00e9 et pouvant pratiquer une activit\u00e9 physique mod\u00e9r\u00e9e.<\/li><li><b>Nombre de participants :<\/b> 6 \u00e0 20 personnes<\/li><li><b>Espace minimum : <\/b>60m\u00b2 + 3m\u00b2\/personne<\/li><li><b>S\u00e9curit\u00e9 : <\/b>un lieu se pr\u00eatant \u00e0 l&#8217;activit\u00e9 physique (peu de mobilier, pas de configuration dangereuse)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8a944a5 e-flex e-con-boxed e-con e-parent\" data-id=\"8a944a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-099eb92 elementor-widget 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