Appreciative inquiry: discovering the strengths, values and winning behaviours of an organization
Appreciative Inquiry is an organizational development approach. It focuses on the strengths and resources of an organization rather than its problems and shortcomings. It aims to create virtuous change by identifying and amplifying the positive aspects of the organization. Appreciative Inquiry is based on the conviction that organizations have a natural capacity to improve. Particularly when they focus on what is working well and actively involve organization members in the change process. It emphasises discovery, co-creation and collective engagement. It provides a framework for facilitating dialogue, reflection and positive action. This is not semantic sleight of hand but a genuine constructivist process that builds on an organization's strengths and the resources of each of its members to affirm its healthy, energetic and evolving side. It has proven itself in varied settings, including high-risk environments, and completes or even takes a central place in interventions aimed at increasing an organization's performance and resilience.